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All sales are final. Return
of non-defective product within the first 30
days from date of purchase are subject to a
15% Return Fee. |
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Sales Tax will be charged
on all orders delivered to an address in AZ |
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Damaged items or missing
parts / accessories not as advertised must
be reported within 7 business days of
receipt of product. |
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Shipping fees and/or Return
shipping costs are not refundable and are
the sole responsibility of the customer. |
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Only defective product
returns will be accepted after 30 days for
repair or replacement only. |
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Due to the dynamic nature
of the Internet, prices may change at any time
without notice. h2extreme.com does not offer
price protection. |
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Products sold with a
Manufacturer or Direct Warranty must be
returned directly to the product
manufacturer for repair or replacement. For
these items, the warranty policy from the
product manufacturer explicitly requires
that any returns, repairs etc. be requested
and processed directly by the consumer (or
"end-user") of the item. |
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To return a product you
must obtain a Return Merchandise
Authorization (RMA) number. h2extreme.com will
not accept returns without prior
authorization. |
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RMA numbers are valid for
30 days. RMA numbers will not be extended
and will be closed upon expiration. You must
contact h2extreme.com to obtain another RMA
number. |
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Once the RMA has been
issued you will receive an email explaining
what to expect during the return process. It
is highly recommended that you use the
non-prepaid address label provided on the
lower portion of the RMA email sent out upon
generation. If the return is a multiple box
shipment the RMA number must be marked on
all packages returned. All packages returned
must have the RMA number displayed in large
bold letters on the outside of the box. |
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Unauthorized or Unmarked
returns will not be honored and may be
refused upon receipt and/or shipped back at
the customer’s expense. |
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Shipments that are refused
without authorization, or that are returned
due to an invalid address, are subject to a
15% Return Fee plus applicable handling
fees. |
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All product(s) must be
return as originally received to include
original packaging, manuals, documentation,
and all bundled accessories. Returns must be
packaged appropriately as to minimize any
unnecessary damage during transit.
Product(s) damaged during shipment will
invalidate both the warranty and RMA and
will be returned to the customer at the
customer’s expense. |
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All Warranty Exchange
replacements are subject to product
availability. If an exact replacement is not
available upon testing h2extreme.com will
substitute the product(s) with a similar,
suitable, or upgraded product(s) of equal or
greater value within 7 to 10 business days.
If none of these options are available
h2extreme.com will credit the customer’s account
based upon current market value of the
received product(s). |
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Other than Gift
Certificates, credits expire 6 months after
the date they are issued. |
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h2extreme.com will not be
responsible or held liable for any
incidental or consequential damages arising
from the use or misuse of any product(s) it
sells including products with a net total
cost of $0.00. |
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Per product descriptions,
compatibility can be reasonably assured in
most cases but can never be guaranteed. |
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h2extreme.com reserves the
right to refuse service to anyone. |
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Return Policies subject to
change without prior notice. Customer should
review these policies prior to making
purchase. |
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h2extreme.com strives to be as
accurate as possible in our content and
pricing. In the event a product is listed
with an error in pricing or incorrect
content, h2extreme.com shall have the right to
refuse or cancel any order whether or not
the order has been confirmed and credit card
charged. In the event that a credit card has
already been charged and an order
subsequently canceled, h2extreme.com will issue
a refund to the credit card account in the
amount of the charge |
