top of page

Welcome to H2Extreme ("we," "us," or "our"). We operate the website h2extreme.com (the "Service"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Service includes:

a) Personal Data You Provide to Us

  • Contact Information: Your first and last name, email address, phone number, and mailing address when you make a purchase, book a rental, or contact us through a form.

  • Booking and Order Information: Details of the services, rentals, or products you purchase from us, including date and time of booking.

  • Account Information: If you create an account, we will collect your username, password, and other details for account setup and administration.

  • Payment Information: We collect payment data, such as your credit card number and billing address, when you make a purchase. This information is passed directly to our third-party payment processor and is not stored on our servers. Our payment processors are chosen for their security and compliance.

b) Information We Collect Automatically

  • Log and Usage Data: Like most websites, we automatically collect information your browser sends whenever you visit our Service. This may include your IP address, browser type, browser version, the pages you visit, the time and date of your visit, the time spent on those pages, and other statistics.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our Service.

  • Process and manage your orders, bookings, and payments.

  • Communicate with you, including responding to your inquiries and sending booking confirmations.

  • Send you marketing and promotional communications (with your consent, where required by law). You can opt out of these at any time.

  • Improve our website, products, and services by analyzing usage data.

  • Prevent fraudulent transactions and enhance the security of our Service.

  • Comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We may share your information with third parties who perform services for us or on our behalf, including:

  • Payment Processors: To securely handle your payments.

  • Booking/Scheduling Platforms: To manage your reservations and appointments.

  • Email Marketing Providers: To send you newsletters and marketing emails (if you have opted-in).

  • Analytics Services: To help us understand the use of our Service.

  • Legal Authorities: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. Our website is secured with SSL technology to encrypt data transmitted between you and the server. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

6. Your Data Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access: You have the right to request copies of your personal data.

  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

  • The right to opt-out: You have the right to opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails.

To exercise any of these rights, please contact us using the contact information below.

7. Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • By email: [Insert your privacy contact email here, e.g., info@h2extreme.com]

  • By using the contact form on our website.

bottom of page